Information We Collect
We collect information to provide and improve our services. Here's a breakdown of what we may gather:
1.1 Personal Information
When you create an account or use our platform, we may collect:
- Name and username
- Email address
- Phone number (optional)
- Profile photo (optional)
1.2 Account & Security Data
- Encrypted passwords
- Login and authentication data
1.3 Usage Data
We automatically collect:
- Device information and browser type
- IP address
- Pages visited
- Interaction data — features used, clicks, time spent
1.4 Content Data
- Posts, comments, and interactions
- Preferences — teams, players, leagues followed
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience.
What we use cookies for:
- Keeping you logged in
- Remembering your preferences
- Improving performance and speed via caching
- Analytics and usage insights
How We Use Your Information
We use your data to:
- Create and manage your account
- Provide personalised content and betting insights
- Deliver notifications (push, email, WhatsApp for premium users)
- Improve platform performance and user experience
- Generate insights, predictions, and content
- Ensure platform security and prevent fraud
Use of AI & Third-Party Technologies
Bet Killers Club uses third-party AI tools and services, including:
- Language models such as OpenAI GPT
- AI services such as DeepSeek
These tools may process:
- Chat messages
- Content generation — articles, predictions, summaries
Communication & Notifications
We may contact you via:
- Push notifications
- WhatsApp — for premium users only
Data Security
We take data protection seriously.
- All sensitive data is encrypted
- Passwords are securely hashed — never stored in plain text
- Access to data is strictly restricted
- We use secure servers and modern security practices
Payments & Financial Information
We use trusted third-party payment providers, including PayFast. All payments are processed securely by these providers.
Data Sharing
We respect your privacy.
- We do not sell, rent, or trade your personal data
- We do not share personal data with third parties for marketing
We may only share limited data when:
- Required by law
- Necessary for security or fraud prevention
- Required for essential service providers — under strict agreements
POPIA Compliance
Bet Killers Club complies with the Protection of Personal Information Act (POPIA) of South Africa.
Under POPIA, you have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing of your data
- Withdraw consent at any time
We process your data:
- Lawfully and transparently
- Only for legitimate, defined purposes
- With appropriate security safeguards
Data Retention
We keep your data only as long as necessary:
- To provide our services to you
- To comply with legal obligations
- To improve platform functionality
Your Rights
You have full control over your personal information.
Access
Request a copy of the personal data we hold about you.
Correct
Update or correct inaccurate information on your profile.
Delete
Request deletion of your account and personal data.
Opt Out
Unsubscribe from marketing communications at any time.
Restrict
Limit certain types of data processing in specific circumstances.
Withdraw Consent
Revoke consent you've previously given for data use.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
- Updates will be posted on this page with a revised date
- Continued use of the platform after changes means you accept the updated policy
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch:
Get in touch with our team
We're happy to help with any privacy-related questions, data requests, or concerns about how we use your information.